Privacy Policy

Privacy Policy for Motion Cinema Ltd t/a Thrillzone

Motion Cinema Ltd t/a Thrillzone (referred to as "we," "our," or "us") is committed to protecting the privacy of our customers, employees, and visitors to our website. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with New Zealand's Privacy Act 2020.

1. Information We Collect

We may collect personal information in the following ways:

Directly from you: When you make a booking, contact us, or sign up for newsletters, we may collect information such as your name, email address, phone number, and payment details.
Automatically: Information such as IP addresses, browser types, and pages visited may be collected when you use our website.
From third parties: With your consent, we may collect information from social media platforms or third-party booking sites.

2. How We Use Your Information

We collect and use your personal information for the following purposes:

To process bookings and provide services.
To communicate with you about your reservations and respond to inquiries.
To improve our services and customer experience.
For marketing purposes, such as sending promotional offers (you can opt-out at any time).
To comply with legal obligations.

3. Disclosure of Information

We may share your personal information:

With third-party service providers (e.g., payment processors or booking platforms) who assist us in delivering our services.
When required by law, such as to comply with legal processes or governmental requests.
With your consent, to third parties for marketing or other purposes.

4. Overseas Information Transfer

If your personal information is transferred outside of New Zealand, we ensure that the receiving party provides comparable privacy protections as required under New Zealand law.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information from loss, unauthorized access, misuse, or alteration. Measures include:

Secure payment systems.
Restricted access to personal information.
Regular security audits.

6. Your Rights

Under the Privacy Act 2020, you have the right to:

Access the personal information we hold about you.
Request corrections to your personal information if it is inaccurate or incomplete.

To exercise these rights, please contact us at hello@thrillzone.co.nz.

7. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. Once your information is no longer needed, it will be securely deleted or anonymized.

8. Privacy Officer

We have appointed a Privacy Officer to ensure compliance with this policy and New Zealand’s privacy laws. For questions or concerns about your personal information, contact us at hello@thrillzone.co.nz

9. Breach Notification

In the event of a data breach that poses a risk of serious harm, we will notify affected individuals and the Privacy Commissioner as required under the Privacy Act 2020.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website or directly to you, where appropriate.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us: Email: hello@thrillzone.co.nz

Thank you for trusting Thrillzone. Your privacy is important to us.